| We want you to be completely satisfied with your purchase and offer a return on any defective items only. -
We gladly accept return on defective VHS, DVD, CD-ROM, within 30 day of the date you received your order. -
If any item was damaged during shipping, please email us immediately to initiate damage claim. -
For replacement, please use the merchandise return form below. -
We reserve the right to reject any return, we are not a rental store you cannot return something if you don't like it! PRINT THE FORM! CLICK HERE FOR PRINTER FRIENDLY COPY OF OUR MERCHANDISE RETURN FORM Merchandise Return Form Return Instructions : -
This form must be presented and completely filled out for any return. -
Items return for exchange must be returned in new condition (must have box cover for credit). -
Due to our Super Low Wholesale prices, shipping cost is not refundable. -
We offer free replacement only on any defective items. - Retain you shipping receipt in case of loss or damage during shipping.
Return items must be shipped to: COMPANY NAME: CINDERELLA DIST. INC/CDI . 8021 Remmet Avenue Canoga Park, Ca. 91304 To better serve you, please let us know the reason of the return : Name________________________ Shipping Address______________ City_________State__Zip_______ Email____________(example:info@cdidigital.com) Phone(_)______ you will be contacted only if there is a problem. Best time to call?_____ Reason : _______________________________________________ If you are still in need of any assistance please call the above toll free number or email us |